The Project Manager is responsible for the production of professional services that will ultimately provide the expertise required to meet our client needs. The PM directs projects through the proper steps from start to finish and will be responsible for efficiency, timelines, quality, and ultimately, client satisfaction. The PM is also responsible for clear and prompt communication with the client throughout the life of a project and keeping the Account Manager informed.
- Managing Dynamics: Projects have various types of activities going on and there is a need to keep everything moving collectively – integrating all of the dynamics that take place over the course of a project.
- Managing Scope: Projects need to have a defined Scope of Work (SOW), and this must be broken down and managed through a series of actions to accomplish the SOW.
- Managing Time/Schedule: Projects must be delivered on time. Therefore, there is a need to manage the budgeted time according to a project schedule. Managing the time/schedule is about identifying resources, estimating durations and developing a schedule.
- Managing Costs: Projects consume resources, and therefore, there is a need to manage the investment and create value for the company. Managing costs is about resource planning, cost estimating, budgeting, and controlling to ensure that the SOW is accomplished with quality and efficiency.
- Managing Quality: Projects involve specific deliverables. The deliverables must meet project objectives and performance standards. Managing quality is about quality planning, quality assurance and quality control.
- Managing Personnel: Projects consist of teams and you need to manage project teams during the life cycle of the project. Finding the right people, managing their outputs, and keeping them on schedule is a big part of managing a project.
- Managing Communication: Projects touch a number of people who benefit directly from the project outcomes. Ensuring that all participants are properly communicating, verbally or in writing, is a must for a well run project.
- Managing Risk: Projects are a discovery-driven process, often uncovering new customer needs and identifying critical issues not previously disclosed. There is a real need to properly identify various risks and manage them decisively and promptly.
- Managing Subcontractors: Projects often require the procurement of the services of outside vendors and contractors, including the purchase of equipment or securing services not offered internally to meet a clients overall needs. There is a need to manage how vendors or subcontractors are selected and managed within the project life cycle.